April 28, 2015 by Jenna
You have worked hard to get your promotion, now you have to set yourself up for success in your new role. Preparing to take on more responsibility will make the transition process run smoothly and will help set you up for future success.
So what are the next steps after you receive the promotion? What can you do to keep yourself on track?
1. Get clear expectations. The first thing you need to do is really understand your new role. What does the organisation expect of you? What does your manager expect of you? And what do you expect of yourself? Clarifying these expectations sets up a path to follow.
2. Set your goals. What do you want to accomplish and why? Set personal and career goals both short and long term so you can measure your progress on the path. Don’t be afraid to share your goals or vision with management and get their buy in as well,
3. Talk to your boss. Get to know your manager and determine how you will work together. How and when will you communicate and what will help you succeed beyond the job description. These things are critically important to your mutual success.
4. Focus on building relationships. You may have moved to a new department with new peers or report to and a new manager. The relationships with the people around you are part of that job! Invest time in building relationships with your new peers, people in other groups, your boss, your customers, and if you are a leader, your team. It makes your working environment more positive and productive if you have a level of rapport with your team.
5. Learn what you need to learn. Remember you are new to this position so you cannot know it all on the first day! It is part of our development to learn new skills. Take notes, ask questions, request feedback to make sure you are heading on the path towards success. The earlier you set yourself up to understand the requirements and expectations of the role, the easier it will be to settle into the position and start delivering.
6. Celebrate! Of course you deserve the time to celebrate your promotion and share the excitement with others. Take some time for yourself and those closest to you to celebrate your progress and accomplishments. Celebrating builds your confidence and awareness, and it sets you on the right path for even better performance.
Sometimes we tend to rush from one project to the next without fully understanding what we have achieved. Every accomplishment is a stepping stone on the path towards your future. Show appreciation towards those who helped get you get to that next stage.
If you have been through a promotion recently, what steps did you take to continue to perform at your best and show that you were the right one for the job?
Tags: accomplish, appreciation, Assessment, attitude, Behaviour, career, colleagues, communication, company, confidence, culture, employees, employer, environment, expectations, experience, feedback, goals, guidance, impression, information, job, management, office, opportunity, organisation, people, performance, Personality, productivity, Professional, promotion, relationships, reputation, requirements, responsibility, skills, success, Team, Training, transition, vision, workplace
April 14, 2015 by Jenna
Performance reviews can seem intimidating and can make you feel anxious, but at the end of the day they are important in helping us develop and improve our performance. Whether you have been in an organisation for a few months or a few years, the performance review is inevitable. With correct preparation though, they don’t have to be scary.
- Be Prepared
There is no harm in asking your manager ahead of time what to expect from the upcoming review. You can also ask fellow colleagues who have been at the organisation longer what they have experienced. Make sure that you are recording your work progress and achievements so that you also have something to present to management during the review process.
- Be Honest
This is an opportunity for you to share with your manager your honest thoughts and opinions on your current workload and working environment. This means acknowledging if you are struggling in some areas and working with management on ways to resolve or delegate certain tasks. This is also an opportunity to shine and really show your manager where you are excelling (as long as you can back it up with examples).
- You are Part of a Team
Remember that your performance review should not be just an opportunity for your manager to point out all of your failures. You should both be discussing how you are performing as an individual and a team member for the overall success of the company. If you have ideas or feedback to put forward on possible improvements or incentives for the team, now would be the time to do so.
- Know Your Accomplishments
Don’t sell yourself short. A manager may not always be present during the time of an accomplishment and may ask you what you have contributed to the company so far. Don’t let it fall under the radar, even get a colleague or witness to verify it if it was a team effort or if it helped another person significantly. If you are a facts and figures type of person, present it to management with the data necessary to support your review.
- Be Open to Constructive Criticism
These periodic assessments are provided to everyone in your team to help you improve. It is important to not take constructive feedback as though it is a personal attack or react in a defensive manner. Take the time to listen carefully to the feedback your manager has provided, and once you know they have stated all of the details, take the time to ask any questions about anything you may be unsure about. You can also ask what steps you can start taking to improve this area of feedback.
- Give Feedback
There should be a point in the review session where you’re asked if you want to give feedback on your colleagues, your boss, or the projects you’ve worked on. Be honest, but professional with your feedback, especially about co-workers or the way a certain project has been organised. Don’t leave anything out, but at the same time provide value by offering suggestions for improvement instead of just complaining.
- Ask Questions
Show that you were attentive and have initiative by asking questions at the end of the review on the next steps and areas of improvement. Be open to answer any questions provided by the reviewer as well. It’s a lot better to reflect on questions while the conversation is still fresh and even take notes on responses to reflect upon afterwards.
If you’re honest and assertive in your performance review and know what to expect, you’ll leave your review with more positive motivation than ever.
Tags: accomplishment, Assessment, attitude, Behaviour, boss, career, communication, company, confidence, culture, delegate, employees, employer, environment, experience, feedback, goals, guidance, impression, improvement, incentives, information, initiative, job, management, motivation, office, opinions, opportunity, organisation, people, performance, Personality, productivity, Professional, relationships, Research, success, Team, workplace
March 17, 2015 by Jenna
You were picked out of the crowd of candidates to attend the interview. You meet the recruiter and start to feel like you are building a strong connection. You leave feeling confident and on a buzz. Then you wait with anticipation for the follow up call. When the recruiter gets in touch they tell you that unfortunately you were not successful, and will not be proceeding further.
At this point you will probably be experiencing feelings of confusion, disappointment and even anger. Do not react in a way you will regret. Instead think about the importance of maintaining relationships in your potential employment network. Remember that industry networks are all connected in different ways. So if one door closes, it doesn’t mean that another one isn’t waiting to be opened.
Before throwing in the towel and accepting defeat, you can run through the following steps to help lead you on a better the path towards success:
• Thank the recruiter/employer for their time – After all it isn’t easy for the person conducting the interview to deliver bad news to a potential candidate. To react badly only shows that you are emotionally reactive and respond to feedback negatively. It could also put you on the back bench for future roles if you behave in a manner that is rude or sarcastic.
• Don’t be afraid to ask for specific feedback – The best way to make improvements is to gain feedback to learn for future opportunities. Advice on how you performed during the interview (body language, eye contact etc.) or how you answered interview questions can be really useful for upcoming interviews. If the feedback relates to experience or skill sets, you may even want to consider educational courses or work experience that may help further develop those areas.
• Let the recruiter know that you would like to be considered for other suitable roles that become available. This keeps communication open and allows you to keep connected to potential employers.
• Don’t hesitate to get out there and start applying again right away – You probably don’t feel like applying for more jobs when that feeling of rejection hits you, but that doesn’t mean that there is nothing out there for you. It is important to stay focused on the goal of finding the job that’s right for you and not give up. Reach out to people within your network to let them know that you are searching for new opportunities. Register with a recruiting company that works in your chosen field. You can also seek out networking opportunities to start building more connections.
• Keep practicing your interview skills – This may sound like common sense, but the more practice you get the more confidence you will have when you interview. Practice for different interview methods e.g. one on one, panel or video interviews. Ask connections who are responsible for hiring people what they look for in the ideal candidate and practice their useful tips.
Remember that the application process is competitive and that we can’t win them all. That doesn’t mean however that we can’t take further measures and practice further steps to help us land our next great role.
What was the best feedback you ever received after an interview?
Category: Career Choice, Selection
Tags: application, Assessment, attitude, Behaviour, candidate, career, communication, confidence, connections, defeat, deliver, emotional, employees, employer, experience, feedback, goals, guidance, impression, information, interview, management, network, opportunity, organisation, people, performance, Personality, practicing, productivity, Professional, reactive, Recruitment, relationships, reputation, Research, skills, success, Team, Training, workplace
January 27, 2015 by Jenna
We all respond to change differently. For some of us it comes naturally and we can go with the flow, as for others, having that sense of security removed can cause a lot of stress and anxiety. Regardless of which type of person you are, it is important to develop resilience so that we can continue to move towards our goals regardless of the situation.
So what does it take to be an emotionally resilient person? Perhaps it is best to start by clarifying what they don’t do in order for us to understand what it takes to be resilient. An article by Brad Waters in Psychology Today will be my inspiration for this week and I have outlined ten of his points below:
1. They don’t cross their own boundaries – Resilient people understand that there is a separation between who they are at their core and the cause of their temporary The stress/trauma might play a part in their current story but it does not overtake their permanent identity.
2.They don’t surround themselves with bad company– In any environment, your behaviour can be greatly affected by the people you surround yourself with. Resilient people surround themselves with other resilient people who give them space to grieve and work through their emotions. These supporters know when to listen and when to offer enough encouragement without trying to solve the problem, allowing the individual to remain in control of their decisions. Good company will help calm a situation as opposed to adding frustration to it.
3. They don’t avoid self-awareness – Being ‘blissfully unaware’ can get us through a bad day but it’s not a very wise long term strategy. Self-awareness helps resilient people to know what they need, what they don’t need and when it’s time to reach out for extra help.
Prideful stubbornness without emotional flexibility or self-awareness can make us emotional glaciers. While strong on the outside to stay afloat, you can get prone to massive stress fractures when experiencing unexpected changes in your environment.
4. They don’t pretend there isn’t a problem – Pain is painful, stress is stressful and healing takes time. Resilient people understand that stress/pain is a part of living that ebbs and flows. As hard as it is in the moment, it’s better to come to terms with the truth or pain than to ignore it, repress it, or deny it.
5. They don’t ignore quiet time – Some of us find the best ways to cope with stress and anxiety is to dull out with distractions such as television, eating, drinking too much etc. While not all distractions are bad, you still need to be mindful of the current situation you may be in and not use distractions as a means of avoiding problems. Somewhere in between shutting down or ramping up is mindfulness – being in the presence of the moment without judgement or avoidance. It takes practice, but finding a quiet space to reflect is well renowned for healing and resilience-building.
6. They don’t presume to have all the answers – Sometimes we try too hard to find answers in the face of stressful or traumatic events, that activity can block the answers from naturally arising in their own due time. Resilient people can find strength in knowing they do not have it all figured out right now. They trust they will gradually find peace when their mind/body is ready.
7. They don’t put self-care aside – Resilient people have a list of good habits that support them when they need them most. Anyone can build their own list by noticing those things that recharge their batteries and give them a boost.
8. They don’t underestimate the importance of team input – Being resilient means knowing when to reach out for help from others. It also means knowing who will serve as a listening ear, and who won’t. A supporting team will help you reflect back on issues where you may have been too emotional or overwhelmed to do so at the time they occured.
9. They don’t overlook other possibilities – Resilient people can train themselves to ask which parts of their current story are permanent and which parts can possibly change. This helps to maintain a realistic understanding that the present situation may be coloured by their current interpretation. Our interpretations of our stories will always change as we grow and mature.
10. They don’t dwell on issues – When we’re in the midst of stress and overwhelmed, our thoughts can go at a hundred miles an hour. Resilient people can find reprieve accepting the situation and moving on. One technique that works for some people is the write down the issues causing the current stress.
While writing is one resilience strategy you can keep in your back pocket, there are other ways that resilient people can get out of their head. Examples include healthy distractions like going to the gym or going for a walk, cooking or baking, volunteering or any self-care items as per point #7.
How have you built resilience in times of change or difficult situations?
Category: Performance, Workplace Matters
Tags: Assessment, attitude, avoidance, Behaviour, boundaries, career, change, colleagues, communication, company, confidence, culture, distractions, emotional, employees, employer, environment, experience, feedback, flexibility, goals, guidance, habits, impression, information, inspiration, interpretation, job, management, office, opportunity, organisation, people, performance, Personality, productivity, relationships, reputation, Research, resilience, resilient, self-awareness, stress, success, Team, temporary, Training, workplace
January 16, 2015 by Jenna
We’re now settling back into our work routines for the New Year and as 2015 is a time to set out new goals and resolutions, why not aim to make changes that benefit your happiness and well-being at work?
There are some simple steps that you can apply regardless of your role or background, and an article by Catherine Conlan will be my inspiration for this week’s blog. Here are six steps that you can apply below:
Develop a Structured Routine
Setting a structured routine gives a better indication of what to expect from your day and prepares you for what lies ahead. Sometimes this will require you to plan the night before, compile a list of priorities etc.
Setting up a list of tasks and duties for the day can also save on procrastination as you have made yourself aware of what important deadlines need to be achieved. Be specific with what details you set out in your routine and what you want to achieve so that you can maintain it for a long term basis.
Other routines may also include healthy eating plans and exercise routines which in turn can help improve daily performance.
Become a Mentor
If you have experience in your field and are looking for opportunities to share your knowledge and direction with other junior employees or candidates, there is a lot of fulfillment in helping others. You are not only leading someone in the direction of their future career, but you will be challenged by them to provide insight, reflect on what you have learned so far and review your career development up until this point. This can be a rewarding experience.
Change Your Mindset
Approaching your job as a daily investment towards your personal development will motivate you to pursue further responsibilities within the role and seek training and development in your career.
If your daily mindset is going to work because you have to or because of financial gain, you may be limiting your motivation level and ability to perform at your best.
Seek Out Opportunities To Give Back
If your employer has a community service program that you can get involved in, why not take the opportunity to do something good for someone else and get away from your workplace for a few hours a week.
Volunteering your time can allow you to develop different skill sets, and may inspire you to take on different volunteering opportunities in the future.
Switch Things Up
As your goals and targets will change throughout the year, make sure in turn that you are creating and adapting your routine to suit these goals. If the routine is not working to meet your personal development goals, you need to take measures to assess what isn’t working and make changes sooner rather than later.
We also as individuals need to change processes regularly to keep us engaged and motivated, otherwise the routines can become stagnant. It is important to keep reviewing your routine over time and managing it accordingly.
If management would like to you take a course to further develop a particular skill or to be trained on new database/software, it is important to take up the opportunity.
If you also feel that taking on some new training will benefit the organisations’ success, present it to the manager and don’t feel that you need to wait for training to be offered to you first. Pitch why you think the training would be beneficial and review with management to see if now is the right time to pursue it, or if there is an opportunity to pursue options in the future.
What are some of your New Year’s resolutions? What measures will you take to develop your career and reach daily satisfaction?
Category: Performance, Workplace Matters
Tags: achieve, Assessment, attitude, Behaviour, boss, candidate, career, change, communication, company, confidence, culture, development, direction, employees, employer, experience, feedback, flexibility, goals, guidance, happiness, impression, information, inspiration, job, management, motivation, opportunity, options, organisation, people, performance, Personality, priorities, procrastination, productivity, Professional, relationships, Research, resolutions, routine, skills, success, Team, Training, workplace
January 6, 2015 by Jenna
It’s strange how a brand new year makes us re-assess our life and priorities. As the clock struck midnight to the end of 2014, I know many friends and acquaintances that were so happy to open a brand new blank page. A new year provides us a chance to make resolutions for those changes we want to make. But as we all know most NYE resolutions fail. Why? For most it can be summarised in two key roadblocks: fear of change and our own self-doubt. We all know there are areas of our career, relationships or personal development that need to change – so how do we overcome the fear and self-doubt?
The first key roadblock is the fear of change. Forced and unforced change leads to an unpredictable response. From denial to frustration to anger to tears to joy and right back around again. I’ve worked with those on the precipice of wanting to change, coached those leading organisational change, and supported those experiencing forced changes. All take effort, commitment, and hard work. But as one of my clients said to me just this week: “without risks come no rewards”. Without change there is no progress. However, for change to be successful we not only need to commit to the needed changes, we also need to identify a support team. Because you will go through that unpredictable emotional response, you’re only human. What changes do you need make? And more importantly who will help you keep accountable and cheer your successes towards the changes you need to make this year? (To watch a TED talk on what fear can teach us click here).
The second roadblock is our own self-confidence to make these needed changes. Most of us suffer from imposter syndrome. I am constantly waiting for someone to unmask me. Discover my inferiority. Most of us feel this way. Even award winning scientists needing to “sell” themselves for a new job to leading executives tasked with taking a new leadership challenge. I have met clients from all corners of this country and even different corners of this globe. Analysed many psychometric profiles, coached, trained, facilitated, debated and had many invigorating conversations. People are fascinating and all have more strengths than what they acknowledge and appreciate. We each have so much potential to do amazing things, if we allow ourselves to. Take some time to identify and acknowledge your strengths, and value them. What are your key strengths that will help you make the changes you need to make? (To read more about the Self Saboteur click here).
And with that, it must now be time for me to write my own new chapter. After 10 years building my career at Challenge Consulting, I’m about to embark on a brand new career adventure. I’m proud of what I’ve built and I’m equally excited to see where Steve and the team will go next. You are all in very capable hands. I’m taking with me fond memories, much laughter and joy, great friendships, exceptional mentors – and most importantly – the lessons that each of you have given me – be it a client that has challenged me, your moment of personal discovery, or an example of great leadership. You all have made the last 10 years exceptional and helped me to develop the all-important skills I need to jump into this next chapter. (To read more about how I developed my career click here).
I wish you all an abundance of success. Take the time you need to identify the changes you need to make, develop your own plan, and more importantly develop the self-confidence you need to write your next chapter. For those that want to follow my next career adventure, you can connect with me on LinkedIn at http://au.linkedin.com/in/narellehess
I will now leave you in the very capable hands of my colleagues at Challenge Consulting to support your recruitment, psychometric testing, career transition, and organisational development needs. Find out more about the team here or call the Challenge Consulting office on 02 9221 6422 to discuss your requirements.
Category: Our Team, Workplace Matters
Tags: accountable, adventure, Assessment, attitude, Behaviour, career, change, chapter, commitment, communication, company, confidence, culture, develop, experience, fear, goals, guidance, impression, leadership, lessons, office, opportunity, organisation, people, performance, Personality, priorities, productivity, Professional, Psychometric, Recruitment, relationships, resolutions, self-confidence, skills, success, Team, workplace
November 25, 2014 by Jenna
Self-evaluations are often used as part of a review process, either at the end of the probation period or as part of a performance review. They include providing a personal review of your workplace experiences and accomplishments to date. Many people find this process nerve racking. However, if you take the time to plan your evaluation properly it can be an enlightening and valuable experience for both you and your boss.
Why do we write self-evaluations?
Staff are asked to write self-evaluations for two main reasons; Firstly so that managers can get a staff members of perspective about working in the company or team; Secondly it gives you the opportunity to reflect on your experience in the role, your accomplishments and as well as areas for improvement.
Where we fall short and how it should be viewed
Errors can occur when individuals assume they need to answer the questions in the way they think their managers would like to see their review. They may also fail to ask for clarification on a question or subject or fail to elaborate when there is the opportunity.
Sometimes the thought process of writing the review is a scarier process than actually writing it yourself and we can often put it off until the last minute.
Self-evaluations should be a great opportunity to showcase your skills and display your best qualities as an employee.
Take out some time in your busy schedule to block out distractions and take down points on what you have accomplished over this time period, you may surprise yourself!
Benefits of writing a self-evaluation
- Having your own voice: This is your opportunity to give an honest reflection of the work you have done for the company so far and outline how well you have accomplished your objectives.
- Creating awareness: While management may provide you with assignments and tasks, they may not be fully aware of what other projects and tasks you complete regularly and what you are contributing to the company. It also increases your own awareness of what you are capable of and can build self-confidence.
- Promoting your key skill sets: This is an opportunity to provide examples of when you had to use those skills to achieve outcomes. Perhaps even provide a list with dates to present with the document.
- An chance to ask questions and seek feedback: Some potential questions you could ask might be: 1) Where do you see my role progressing? 2) Is there an opportunity for further training or mentoring in a particular field? 3) Are there any future goals or targets that I need to be aware of? 4) Do you see me taking on further responsibilities within my role?
You also have to opportunity to provide feedback on your current working environment (what works and what doesn’t work). Perhaps you can even provide suggestions based on improvements within your work environment, show initiative.
- Reflect on your personal development needs: While this can seem scary at first, establishing weaknesses can also open up the opportunity to discuss how management can best assist you to work on areas of improvement and how to further develop in that area you may be struggling in.
- Building a closer bond between you and your manager/supervisor: By writing a self-evaluation, you can open up barriers and allow communication to flow more freely. Working collaboratively to achieve future goals and outcomes together as a team.
Writing your self-evaluation
Take the written evaluation seriously and consider the following:
- Presentation – Check your spelling and grammar (as well as formatting – make sure the information flows well). If it appears like the work has been added in haste or looks rough around the edges, management may think you don’t take this process seriously.
- Be specific when you can – include dates, examples, who you reported to (for validation) etc.
- If there were problems or difficult situations, discuss the issue and provide feedback on possible solutions so that mistakes do not repeat themselves. Take responsibility and show your genuine interest in self improvement.
- Re-establish your understanding of the role and how it ties to the goals and vision of your company/team
- Highlight achievements, but make them relevant and try not to come across as arrogant or boastful.
What feedback have you received before regarding the self-evaluation? What have you learned from writing your own evaluations?
Tags: Assessment, attitude, Behaviour, boss, career, clarification, communication, company, confidence, culture, development, employees, employer, evaluation. accomplishments, experience, feedback, flexibility, goals, guidance, impression, improvement, information, initiative, management, manager, objectives, office, opportunity, organisation, people, performance, Personality, perspective, productivity, Professional, qualities, reflection, relationships, reputation, Research, skills, success, Team, Training, workplace
November 17, 2014 by Jenna
During your career life-cycle, you may end up working with someone that you may not see eye to eye with. Individuals that can be placed in any of the following categories – complainers, controllers, gossipers, bullies, judges, or someone who is not flexible with accepting another opinion or feedback. This can make your working environment tense, it can increase stress levels and it can also give you a more negative outlook towards work. However, there are ways to rise above it so that it won’t affect you on a daily basis.
An article on by Travis Bradberry on SBS News provided insight on How to Handle Toxic People and I have highlighted the most important points to share from this article below:
Don’t give up too easily
It’s important to fight through another day, that’s what all great successors do, even if there are toxic individuals in your workplace. Try and be aware of your emotions and respond appropriately so that you can stand your ground when the time is right. If you leave your emotions unchecked and let items build up, it can lead to more damage than good.
Stay aware of your emotions
You can’t stop someone from pushing your buttons if you don’t recognise when it’s happening. You may find yourself in a situation where you need to regroup and choose the best way forward. Buying yourself time to assess the situation can often save an emotional reaction or putting your foot in your mouth by saying something that isn’t necessary.
Giving yourself some time to assess a situation can also allow you to provide a better and more calculated response to set the situation straight.
When you need to face your toxic co-worker on a daily basis it can feel like you are in a trap that you can’t get out of. You may think that this is out of your control and you can feel defeated and have to put up with being in their presence 24/7.
If you set boundaries and decide when and where you’ll engage a difficult person, you can control much of the chaos. You can establish boundaries, just make sure you do it consciously and proactively. Otherwise you could find yourself getting wrapped up in difficult conversations or situations more often than you have to.
Don’t let anyone limit your joy
When emotionally intelligent people feel good about something that they have done, they won’t let anyone’s opinions or snide remarks take away from them.
While we value feedback and opinions of others, we don’t have to compare ourselves with other people and it’s important to take options with a grain of salt. That way, no matter what toxic people are thinking or doing, your self-worth comes from within.
Don’t focus on the problems – only solutions
When you fixate on the problems you are facing, you create and prolong negative emotions and stress. When you focus your actions to better yourself and your circumstances, you create a sense of personal efficacy that produces positive emotions and reduces stress.
By focusing your attention on the toxic person, you are giving them exactly what they want. It gives them a sense of power over you. By focusing on how to handle the toxic person as opposed to thinking about how troubling they are, you are effectively putting yourself back into control and it will help with reducing stress when this person is around you.
There is nothing wrong with feeling bad about how someone is treating you, but your self-talk (the thoughts you have about your feelings) can either help intensify the negativity or help you move past it. Negative self-talk is unrealistic, unnecessary and self-defeating. You should avoid negative-talk at all costs.
Use your support system
To deal with toxic people, you need to recognise the weaknesses in your approach to them. This means tapping into your support system to gain perspective on a challenging person. Identify these individuals in your life and make an effort to seek their insight and assistance when you need it. Having someone provide a solution who does not have an emotional connection to the situation can really open up a new perspective.
Test different methods
You will be faced with different tests when it comes to dealing with difficult people and interactions. This will involve practicing different behaviours, and sometimes learning from failure. However, the more techniques you try (as each individual behaves differently) the more you will train your brain to handle stress more effectively and decrease the likelihood of ill effects.
In summary, the best way to handle working with a difficult person is to first understand your own emotional reactions and knowing what makes you tick. That way you can better establish how to avoid setting off a time bomb and keeping the workplace functioning in harmony. It will also help to maintain a positive outlook to your role and your working environment.
Have you recently faced a toxic or difficult person in your workplace? How did you handle it? What worked and didn’t work?
Category: Workplace Matters
Tags: actions, Assessment, attitude, Behaviour, boss, boundaries, business, career, colleagues, communication, company, confidence, connection, control, culture, emotions, employees, employer, experience, feedback, flexibility, goals, guidance, impression, information, job, management, negative, office, opportunity, organisation, people, performance, Personality, productivity, Professional, reaction, relationships, reputation, Research, skills, solutions, stress, success, support, Team, workplace
November 10, 2014 by Jenna
When we think of the term ‘etiquette’, we often think of table manners or presenting ourselves professionally and politely in a social setting.
Whether you are new to a role or have been working in the company for a long time, office etiquette is also an important factor that needs to be applied daily. You may be wondering, ‘What are some of the office etiquette factors that I need to be aware of?’ A recent article on Careerealism.com outlines the basics so that you don’t get caught out making these mistakes:
That Text (Or Facebook Update) Can Wait
While smartphones and tablets are advantageous in providing us with information instantly, setting reminders, etc. Be careful not to all them to become a hindrance when it comes to your meetings or presentations.
How would you feel if you are trying to close a business deal with a client to observe them as they stare at their phone and answer a text during your pitch? The same would apply to an internal meeting with staff if you are sharing ideas with the group only to see that no one is paying attention because they are reading their Facebook updates.
While we all believe we are great multi-taskers, if we lack engagement or connection with others it can be damaging to workplace relationships. You may also miss out on information relating to important tasks which in turn could affect your performance. So make sure to prepare in advance for your meeting. Advise management and others that you are attending meetings so that you will receive less distractions, and if need be, switch off any devices that may ‘beep’ or ‘ping’ during that allocated time frame.
Engagement and human interaction is still a vital part of business and maintaining connections with others so make it count. Be present.
Pretend There’s A Wall
This needs to be considered in an open office space. While you have free reign to walk around and interact, it is still important to respect and consider others and their personal space. This includes:
• Talking loudly or over someone else’s shoulder when they are on the phone
• Keeping your paperwork and office items within your desk space and not allowing it to spill over onto someone else’s desk
• Setting your phone to silent every time you receive a message or call
If you are respectful of others and their space, they will be respectful towards you in return.
For Workplace Fashion, Go With The Crowd
This doesn’t mean that you need to wear the latest Cue dress or business suit, but obviously be aware of your office environment and how others present themselves. Different workplaces will allow different dress codes but you don’t want to appear like you have rolled out of bed when others are dressed in corporate attire. Find out from management what they expect from you in terms of attire, and remember that how you present yourself is showing a representation of your company image. So why not dress to impress?
Gossip On Your Own Time
Whether you are the source of it or partaking in it, office gossip (or gossip of any kind) should be conducted in your own time and not in the workplace. It’s not only a distraction, but it can also create tension in the workplace if the gossip is of negative nature. If someone else is trying to administer it, take your initiative to coordinate an appropriate time to discuss topics. For example your lunch break or at after work drinks. Don’t be afraid to tell someone that you are too busy at the time to join in the conversation, otherwise it could affect your workplace productivity too.
Believe It Or Not, You Can Still Learn Some Things
This involves paying respect to other employees’ ideas and contributions to tasks, even if you would do the job differently yourself. Take the time to listen to what they have to say, especially if they have new suggestions that could improve outcomes of tasks, because you would hope for the same respect in return.
While you may have been hired as an expert in your field you should still be open to new suggestions, feedback and even changes within the workplace. It is never too early or too late to learn new things.
Don’t Search For Jobs On The Job
Believe it or not I have heard of employees doing this before, and to get caught doing so at your current place of work is quite embarrassing. It also demonstrates a lack of respect and loyalty to your current employer.
The same thing applies to telling colleagues that you are looking for another role before bringing it up to management. As office gossip can go around, this may potentially damage your current position before you even find the potential new role. If you feel it is time to move on, keep your job search within your own time and conduct it with discretion.
Category: Performance, Workplace Matters
Tags: Assessment, attitude, Behaviour, boss, business, career, colleagues, communication, company, confidence, connections, culture, distractions, employees, employer, etiquette, experience, feedback, flexibility, goals, guidance, impression, information, interact, job, management, office, opportunity, organisation, outcomes, people, performance, Personality, productivity, Professional, relationships, reputation, Research, respectful, skills, success, Team, Training, workplace
November 3, 2014 by Jenna
When it comes to being new at any role, you can feel apprehensive and even a little bit overwhelmed with what you need to take in during the early days of training and development. You are also in a new environment with colleagues and associates to impress and that will naturally make you nervous. However, this isn’t an ongoing feeling and there are ways you can start building your self-confidence so that you can let yourself shine in the workplace.
Jacqueline Smith from Forbes outlined ways to be more confident at work and I have chosen to outline nine key steps from this article below:
Stay focused on you. “Whenever you want to achieve something, keep your eyes open, concentrate and make sure you know exactly what it is you want. No one can hit their target with their eyes closed.” – Paul Coelho. Remember why you are here and what it is you want to achieve and don’t let distractions get in the way of pursuing your goals.
Identify your strengths and capitalise on them. Be aware of what your strengths are and try and utilise them in your role as much as you can. By driving your best qualities, you can feel a greater sense of accomplishment and it helps you maintain engagement and stay energised. Don’t be afraid to outline these strengths with your manager. That way they can extend opportunities that will be beneficial to those skill sets when they arise.
Identify weaknesses, and work on them. With your strengths there are also weaknesses and it is important to be aware of what they are. At the same time, judging yourself harshly or wallowing in self-pity over mistakes will not help you overcome them. The purpose of identifying weaknesses is to discover ways to improve on issues for the future or avoid repeating bad habits and mistakes.
Believe in yourself. How will others start believing in you and what you are capable of if you don’t believe in yourself? While this may sound like common sense, doubt will hold you back from taking risks and pursuing opportunities. Set yourself achievable targets, mentally motivate yourself to keep moving forward and don’t be afraid to sell your personal brand to those around you in the right light.
Closely monitor your successes. Keep track of your daily accomplishments from a to-do list or in writing. It helps you keep track of what you are achieving on a daily basis and as you progress whether you feel you would like to take on more responsibilities. This is also advantageous when reviews take place by management or even once the probationary period is reached to present your written accomplishments.
Seek encouragement from others. This doesn’t mean that you are trying to seek constant praise. Ask people you trust or management to evaluate you on what your strengths and weaknesses are. You can also ask for feedback and direction on projects to see if you are meeting or exceeding expectations.
Challenge yourself. As a new employee you will not need to rush this process as you can attempt this over time with baby steps. Accomplishing new challenges can be a great way to boost your confidence. Find projects and assignments that give you an opportunity to use your strengths and projects that stretch you once you feel further established in the role. Don’t be afraid to also raise your hand if colleagues or management need assistance on tasks as it shows initiative.
Be a role model of positive attitude. By showing a positive attitude you will see how positivity will spread within your working environment. This doesn’t mean you always need to be smiling and acting cheerful. It can also be your attitude when you approach a challenging task and showing resilience at times of change. You need to be wary of how you react to situations as it can affect the outcome of assignments and relationships with colleagues or management.
Don’t let failure or setbacks take away your self-confidence. Great successors didn’t get to where they are today without failing their first attempts and sometimes second or third attempts. It can bruise our confidence a little bit when things don’t go according to plan. However, the worst thing to do about it is to shrink away, hoping it all blows over and say to yourself, ‘Well I’m never doing that again!’ Admit that you have failed at the time, assess the situation and brainstorm areas for improvement. Taking a step back to review things is sometimes the best way you can move forward.
How do you set yourself up in a new role? What are some of the struggles that you had to face and how did you overcome them?
Tags: accomplishments, approach, Assessment, attitude, Behaviour, boss, business, candidate, career, colleagues, communication, company, concentrate, confidence, culture, development, direction, distractions, employees, employer, experience, feedback, goals, guidance, impression, improvement, information, management, office, opportunity, organisation, people, performance, Personality, productivity, Professional, qualities, relationships, reputation, Research, skills, strengths, success, Team, temporary, Training, workplace